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Business process automation services that give your team its time back.

AMDigitec’s business process automation services turn the repetitive work your people do every day, from new requirements to purchase and petty cash requests, into workflows that run on their own in Microsoft Power Automate. As your Power Automate consultant, we map how the process should work first, then build it.

Proudly Canadian. Serving businesses across Canada and the United States.

Business Process Automation

What changes

What automation changes

Routine work handled, people freed for judgment

  • Less manual workRepetitive steps handled automatically
  • Nothing slipsReminders and follow-ups happen on time
  • Consistent every timeThe same process, followed the same way
  • A clear recordEvery request captured and tracked

Built on Microsoft Power Automate.

Skilled people, stuck on repetitive work

Every business has processes that depend on someone remembering, copying or chasing.

“We copy the same information between systems every day.”

“Requests arrive by email and get lost in someone’s inbox.”

“Things fall through the cracks when someone is away.”

Repetitive work is costly, error-prone and wastes your best people. Automation handles the routine, so your team can focus on work that needs judgment.

What we automate

Workflow automation for the simple, everyday requests Power Automate handles well.

New requirement intake

A simple form captures each new requirement, logs it in a central list and notifies the team responsible.

Business card requests

Staff enter their details once. The request is logged, sent to the right person and tracked through to delivery.

Petty cash requests

Requests captured with the amount and purpose, recorded in one place and confirmed back to the requester automatically.

Purchase order requests

Purchase requests captured with supplier and item details, logged for finance and tracked until the order is raised.

IT access requests

Requests for system or application access captured, logged and passed to IT with everything they need.

Supplies requests

Office supply requests gathered in one list, so orders can be placed together and nothing is forgotten.

Why we automate with Microsoft Power Automate

Automation built on the Microsoft platform your business may already use.

Manual processes

Work done by hand

People copy, chase and remember. Errors, delays and gaps follow, especially when someone is away.

Custom software

Built from scratch

Powerful, but slower and more costly to build, change and maintain than most processes need.

AMDigitec with Power Automate

Automation on tools you may already own

Built on Microsoft Power Automate, connected to your email, files, Teams and lists, and designed and documented by us.

How we automate a process

Automation works when the process is right first. Our business process automation consulting follows the same four steps every time, from the first map to handover.

Map

We learn how the work really flows today, including the steps people repeat by hand.

Agree

Together we design how the process should work, and who is involved at each step.

Build

We build and test the automation in Power Automate, connected to the tools your team already uses.

Hand over

We document the workflow and show your team how it runs, so it can change as you do.

We start with the process, not the tool. Every automation is mapped, agreed with you and documented before it goes live.

Process discipline, built into every workflow

AMDigitec is built on more than 30 years of global IT leadership, including helping build an enterprise business process automation platform: process modeling, digital forms, automated workflows and integration with business systems, used across a global organization.

That experience means we understand a process before we automate it: the steps, exceptions and controls that make a workflow reliable at any scale.

  • Enterprise workflow platform design
  • Process modeling and forms
  • Process improvement and governance
  • Microsoft Certified Systems Engineer

Common questions

What leaders usually ask about automation.

What is business process automation?

It means using software to carry out routine steps in a process, such as logging a request, notifying the right person or sending a reminder, so people don’t have to do them by hand.

What does a Power Automate consultant do?

A Power Automate consultant helps you decide which processes to automate, designs how each one should work, then builds, tests and documents the workflow in Microsoft Power Automate. The aim is automation your team understands and can rely on, not a one-off build nobody can change.

Is workflow automation the same as business process automation?

They are closely related. Workflow automation usually means automating the steps of a single task, such as logging a request and passing it to the right person. Business process automation looks at the whole process first, so the right steps are automated and the result still works when people or volumes change.

Which processes should we automate first?

The ones that are repetitive, rule-based and frequent. We help you choose where automation will save the most time.

Do we need Microsoft 365?

Yes. Power Automate works with Microsoft 365, and it may already be included in your subscription. If you are not on Microsoft 365 yet, we can help you get there. See Microsoft 365.

What happens when our process changes?

Every automation is documented, so it can be updated as your business changes.

How is business process automation priced?

Every engagement is priced to its scope and quoted before any work begins. You never pay for services you don’t use.

Give your team its time back.

Tell us about the process that takes too much of your team’s time.

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